If you are affected by a natural disaster, please contact us for service needs or concerns at 1-800-272-2216 or by e-mail.
Familiarize yourself with the support available to customers impacted by a natural disaster with this two-page reference tool. The guide covers:
- Extended Grace Periods
- Lost Policy Assistance
- Address Change Support
- Policy Provisions
In response to the damage caused by natural disasters, including severe storms, flooding, tornadoes, and landslides, the premium paying grace period* has been extended for the counties listed below.
California: Santa Barbara, Riverside, Orange and Los Angeles
Premium Due Dates: 11/18/2008 - 12/19/2008
Normal Grace Period: 12/19/2008 - 1/19/2009
New Grace Period: 1/19/2009 - 2/19/2009
Missouri: Boone, Callaway, Chariton, Lewis, Lincoln, Linn, Marion, Osage, Schuyler, St. Charles, St. Louis, Taney, Texas and Webster
Premium Due Dates: 11/13/2008 - 12/14/2008
Normal Grace Period: 12/14/2008 - 1/14/2009
New Grace Period: 1/14/2009 - 2/14/2009
Illinois: Cook, DeKalb, DuPage, Grundy, Kane, La Salle and Will
Premium Due Dates: 10/3/2008 - 11/3/2008
Normal Grace Period: 11/3/2008 - 12/4/2008
New Grace Period: 12/4/2008 - 1/4/2009
Puerto Rico: Arroyo, Cabo, Rojo, GuÄnica, Guayama, Guayanilla, Gurabo, Humacao, Juncos, Lajas, Maunabo, Patillas, Pe·uelas, Ponce, Salinas, San Lorenzo, Santa Isabel, Villalba, Yabucoa and Yauco
Premium Due Dates: 10/1/2008 - 11/1/2008
Normal Grace Period: 11/1/2008 - 12/2/2008
New Grace Period: 12/2/2008 - 1/2/2009
Indiana: Clark, Crawford, Dearborn, Harrison, Jackson, Jefferson, Jennings, Johnson, Knox, Lake, LaPorte, Lawrence, Martin, Porter, Spencer and Switzerland
Premium Due Dates: 9/23/2008 - 10/24/2008
Normal Grace Period: 10/24/2008 - 11/24/2008
New Grace Period: 11/24/2008 - 12/25/2008
Mississippi: Hancock, Harrison and Washington
Premium Due Dates: 9/22/2008 - 10/23/2008
Normal Grace Period: 10/23/2008 - 11/23/2008
New Grace Period: 11/23/2008 - 12/24/2008
Louisiana: Acadia, Beauregard, Calcasieu, Cameron, Iberia, Jefferson, Jefferson Davis, Lafourche, Plaquemines, Sabine, St. Mary, Vermilion and Vernon
Texas: Angelina, Austin, Brazoria, Chambers, Cherokee, Fort Bend, Galveston, Grimes, Hardin, Harris, Houston, Jasper, Jefferson, Liberty, Madison, Matagorda, Montgomery, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Trinity, Tyler, Walker, Waller and Washington
Premium Due Dates: 9/13/2008 - 10/14/2008
Normal Grace Period: 10/14/2008 - 11/14/2008
New Grace Period: 11/14/2008 - 12/15/2008
Louisiana: Acadia, Allen, Ascension, Assumption, Avoyelles, Beauregard, Cameron, East Baton Rouge, East Feliciana, Evangeline, Iberia, Iberville, Jefferson, Jefferson Davis, Lafayette, Lafourche, Livingston, Orleans, Plaquemines, Pointe Coupee, Rapides, Sabine, St. Bernard, St. Charles, St. James, St. John the Baptist, St. Landry, St. Martin, St. Mary, St. Tammany, Tangipahoa, Terrebonne, Vermilion, Vernon, West Baton Rouge, and West Feliciana
Premium Due Dates: 9/2/2008 - 10/3/2008
Normal Grace Period: 10/3/2008 - 11/3/2008
New Grace Period: 11/3/2008 - 12/4/2008
Florida: Brevard, Duval, Hendry, Lee, Leon, Okeechobee, Seminole, St. Lucie, Volusia and Wakulla
Premium Due Dates: 8/24/2008 - 9/24/2008
Normal Grace Period: 9/24/2008 - 10/25/2008
New Grace Period: 10/25/2008 - 11/25/2008
*The normal premium paying grace period is 31 days for our life insurance, long-term care insurance, disability income insurance, and annuity contracts for which premium payments are required. As part of our Natural Disaster Program, this 31-day grace period has been extended by an additional 31 days yielding a total grace period of 62 days.
